The use of your personal data is strictly limited to the following purposes:
- to provide my services to you and
- to comply with my legal obligations.
I will never share your personal details with third parties for marketing purposes.
The data I collect and how I use it
Name, phone number and email address: these are required to communicate with you, e.g. to respond to booking enquiries submitted via the contact form on the website; to make appointments; provide dietary advice as a follow-up to treatments; send appointment reminders; or notify you if my business address or opening times change.
Medical history, health complaints and treatment records: these are required to make a qualified diagnosis; assess treatment success; and to fulfil my legal obligations.
Where I use third parties to provide my services (e.g. sending emails) I ensure that they use your data in accordance with current privacy standards.
Retention and disclosure of personal data
For insurance purposes, I am required to take written notes of each treatment session and retain these for 7 years following the last occasion on which treatment was given. In the case of minors, notes must be kept for 7 years after they reach the age of 18.
Treatment records are confidential and will not be disclosed to a third party without your written consent.
Data requests
You can request a copy of the data I hold about you, including your patient file. Requests must be submitted in writing to info@energievitale.eu. I will reply within two weeks of the date of the request. I will not charge a fee for responding to your request unless it is repetitive or excessive, in which case I may charge a reasonable fee or decline to respond.
Cookies
Necessary cookies make a website usable by enabling core functions like accessibility and page navigation. You may disable these by changing your browser settings, but this may affect how the website functions.
Marketing cookies: these are used to track visitors across websites. This website does not use any marketing cookies.